Concierge
Bespoke customer support. Deliver exceptional customer service with dedicated support, seamless appointment booking, and proactive outbound services.
PROUDLY BASED IN THE UK
TAILORED TO YOUR BUSINESS
UK-BASED RECEPTIONISTS
QUICK AND EASY SET-UP
REAL PEOPLE. NOT AI
Your bespoke customer support
We craft your customer support model that’s perfectly matched to your business needs and easily scalable when you need it most.
Here’s what our Concierge service can deliver for you:
Bespoke customer support team
A dedicated team to be there for your customers every time.
End-to-end journey management
Never miss a call, email or message with full customer journey scoping.
Appointment booking and outbound customer services
Handle customer requests with ease and start growing faster.
Tailored scripts and questions
Personalise script messaging to align with your brand mission and values.
Complex call handling and email management
Take the pressure off challenging queries with a dedicated team of experts.
Flexible and scalable support
Delivered precisely when you need it.
£
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bn lost by UK businesses every year to missed calls
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% of customers don’t try again if their call goes unanswered
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% of customers don’t leave a message
Never Miss A Call Again
Did you know that most people don’t leave messages when they don’t get an answer
You could be missing more calls than you think.
Our Services
Professional, flexible support when your customers need you most, from call overflow to fully outsourced services.
Find out more about MY PA’s Concierge and Communicate services, too:
Find out more about MY PA’s Concierge and Communicate services, too:
Bespoke Customer Support
Call management with dedicated customer support, appointment booking and outbound customer services.
Manage Your Live Chat
Trained and scripted chat specialists who can (and will) be there for your customers online.
What our customers say
24/7/365 coverage for your business
Every call answered by a professional receptionist
Easily scalable support to meet demand
On-brand and on time, every time
Why you can trust us
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% Reduction in missed calls after switching to our service
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% of our clients say we’ve improved their customer response time
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% Businesses who try our service choose to stay
Secure your free 7-day demo
Securing a demo is easy. Simply fill in your details and we’ll call you right back. Alternatively call our customer service team.